Return Policy

SeerBeauty Return Policy

Thank you for shopping with SeerBeauty. We strive to provide the highest quality products and customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

  • Timeframe: You have 30 calendar days from the date you received your item to initiate a return.
  • Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Receipt: Please provide proof of purchase, such as a receipt or order confirmation.

Non-Returnable Items

  • Opened Products: Any product that has been used or the seal has been broken is not eligible for return.
  • Custom Orders: Custom or personalized products cannot be returned.

Return Process

  1. Initiate Return: To start a return, please visit our Returns Center at https://seerbeauty.com/pages/return-policy  or contact our customer service team at info@seerbeauty.com.
  2. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  3. Packaging: Securely pack the item in its original packaging, including all accessories, manuals, and documentation.
  4. Return Address:
    SeerBeauty Returns: 18 Rouncil Close Solihull, Birmingham UK, B92 9PJ

Refunds

  • Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
  • Processing: If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days. The time it takes for the refund to appear in your account may vary depending on your card issuer's policies.

Exchanges

  • Damaged/Defective Items: If you received a damaged or defective item, please contact us immediately for a replacement. We will cover the shipping costs for the exchange.
  • Exchange Process: To request an exchange, contact our customer service team with your order details and reason for the exchange.

Contact Us

If you have any questions about our return policy, please contact us at:

info@seerbeauty.com

    We appreciate your business and are committed to providing you with the best possible service. Thank you for choosing SeerBeauty!